{"id":8815,"date":"2018-07-20T14:18:18","date_gmt":"2018-07-20T08:48:18","guid":{"rendered":"https:\/\/carmatec.qa\/?post_type=project&#038;p=8815"},"modified":"2026-08-19T10:29:42","modified_gmt":"2026-08-19T04:59:42","slug":"%d8%af%d8%b1%d8%a7%d8%b3%d8%a9-%d8%ad%d8%a7%d9%84%d8%a9-%d8%aa%d8%b7%d9%88%d9%8a%d8%b1-%d8%a7%d9%84%d8%aa%d8%ac%d8%a7%d8%b1%d8%a9-%d8%a7%d9%84%d8%a5%d9%84%d9%83%d8%aa%d8%b1%d9%88%d9%86%d9%8a%d8%a9","status":"publish","type":"project","link":"https:\/\/carmatec.qa\/ar\/%d8%a7%d9%84%d9%85%d8%b4%d8%b1%d9%88%d8%b9\/%d8%af%d8%b1%d8%a7%d8%b3%d8%a9-%d8%ad%d8%a7%d9%84%d8%a9-%d8%aa%d8%b7%d9%88%d9%8a%d8%b1-%d8%a7%d9%84%d8%aa%d8%ac%d8%a7%d8%b1%d8%a9-%d8%a7%d9%84%d8%a5%d9%84%d9%83%d8%aa%d8%b1%d9%88%d9%86%d9%8a%d8%a9\/","title":{"rendered":"\u062a\u0637\u0648\u064a\u0631 \u0627\u0644\u062a\u062c\u0627\u0631\u0629 \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a\u0629 \u0627\u0644\u0645\u062e\u0635\u0635\u0629 - \u062f\u0631\u0627\u0633\u0629 \u062d\u0627\u0644\u0629 \u062d\u0627\u0644\u0629 - Casestudy"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_slider _builder_version=&#8221;4.16&#8243; header_text_color=&#8221;#ffffff&#8221; background_position=&#8221;top_left&#8221; custom_padding=&#8221;|||&#8221; box_shadow_style=&#8221;preset6&#8243; box_shadow_blur=&#8221;10px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.1)&#8221; remove_inner_shadow=&#8221;off&#8221; hide_content_on_mobile=&#8221;off&#8221; hide_cta_on_mobile=&#8221;off&#8221; show_inner_shadow=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221; button_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_text_color__hover_enabled=&#8221;off&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_border_width__hover_enabled=&#8221;off&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_border_color__hover_enabled=&#8221;off&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_border_radius__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_bg_color__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221;][et_pb_slide use_bg_overlay=&#8221;off&#8221; use_text_overlay=&#8221;off&#8221; _builder_version=&#8221;4.16&#8243; header_font=&#8221;||||&#8221; body_font=&#8221;||||&#8221; background_color=&#8221;#ffffff&#8221; background_image=&#8221;https:\/\/carmatec.qa\/wp-content\/uploads\/2018\/07\/Ecommerce.jpg&#8221; background_position=&#8221;top_right&#8221; button_on_hover=&#8221;on&#8221; text_orientation=&#8221;right&#8221; global_colors_info=&#8221;{}&#8221; sticky_transition=&#8221;on&#8221; button_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_text_color__hover_enabled=&#8221;off&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_border_width__hover_enabled=&#8221;off&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_border_color__hover_enabled=&#8221;off&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_border_radius__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_bg_color__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221;]<\/p>\n<h2 style=\"color:#fff !important;\">ECOMMERCE APPLICATION DEVELOPMENT<\/h2>\n<h4 style=\"text-transform:uppercase;\">Case Study<\/h4>\n<p>[\/et_pb_slide][\/et_pb_fullwidth_slider][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;15px||15px|&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Strategic &amp; Profitable Market Expansion Of Qatar\u2019s First &amp; Largest E-Commerce Store<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221; column_structure=&#8221;1_2,1_2&#8243;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>The Client<\/h3>\n<p>The client is the first and largest online marketplace in Qatar. Their website, which has been in operation since 2008, caters to multiple product categories including fashion &amp; accessories, electronics, home appliances, beauty &amp; healthcare products, groceries, cakes and flowers. The Client is owned and sponsored by a multinational bank adjudged as the \u2018Best Regional Commercial Bank\u2019 by a leading banking &amp; finance publication of the region<br \/>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>The Need For Radical Expansion &amp; Disruption<\/h3>\n<p>The Client wanted to tap into the full potential of the e-commerce marketplace in the country. Specifically, The Client wanted to position itself as a market leader in offering online business to a continuously growing network of merchants and establish brand loyalty among the target audience as the go-to store for all major purchases, from groceries and cosmetics to electronics and fashion, and establish online shopping from their store as the norm in the country.<br \/>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;15px||15px|&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Following are a few business statistics and process features that required Improvement:<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221; column_structure=&#8221;1_2,1_2&#8243;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Merchant Management<\/h3>\n<ul>\n<li>There were no merchant follow-ups for product updates<\/li>\n<li>There was no contract management system in place\u2013all past contracts had expired<\/li>\n<li>No regular updates of products were being made on the websites<\/li>\n<li>There was no helpdesk<\/li>\n<\/ul>\n<h3>Order Tracking<\/h3>\n<ul>\n<li>They were no order tracking system in place<\/li>\n<li>They had poor shipping statuses and many orders were incomplete<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Platform<\/h3>\n<ul>\n<li>Dashboards for overall management were unavailable<\/li>\n<li>Systems with technical errors were not addressed with the vendor<\/li>\n<\/ul>\n<h3>Inventory management<\/h3>\n<ul>\n<li>Product uploads &amp; inventory lacked standardisation<\/li>\n<li>Payment commissions were not being processed properly<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>To briefly summarise the high-level goals of the project, The Client wanted to:<\/h2>\n<p>1. Expand their network of registered merchants<br \/>\n2. Increase the number of registered &amp; active users<br \/>\n3. Enhance the website UX &amp; UI<br \/>\n4. Hike up the online conversion rate<\/p>\n<h2>The New Web App, iOS &amp; Android Mobile App And A Delivery App<\/h2>\n<p>After thoroughly assessing the requirements, we upgraded the web application with three different systems for specific functions: the Admin Panel, the Merchant Panel and the E-Commerce Store. In addition to this, we built Android and iOS mobile apps for the online store.<\/p>\n<p>We also create a Delivery app to streamline the order shipping &amp; delivery process.<br \/>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;15px||15px|&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1 style=\"text-align: left;\">Main features of the e-commerce store include:<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221; column_structure=&#8221;1_2,1_2&#8243;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li>The Admin Panel<\/li>\n<li>The Merchant Panel<\/li>\n<li>The E-Commerce Store<\/li>\n<li>Multiple payment gateways and shipping methods<\/li>\n<li>Integrated help desk<\/li>\n<li>Shipping charges details<\/li>\n<li>Customer loyalty extension program<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li>Mobile apps for both IOS and Android Users<\/li>\n<li>Coupon\/Discount Management<\/li>\n<li>Inventory management<\/li>\n<li>Payment Commissions<\/li>\n<li>SMS Integration<\/li>\n<li>Delivery App available for both iOS and Android<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Technology Used<\/h2>\n<ol>\n<li>PHP , Cake Php 3.4, My SQL 5.6, Html, CSS, JavaScript, JQuery, Ajax<\/li>\n<li>New Relic, Nginx<\/li>\n<li>Git, SES, SMS, Email<\/li>\n<\/ol>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Have a project in mind?&#8221; _builder_version=&#8221;4.16&#8243; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-transform: uppercase;font-size: 42px; color: #7F2146 !important;\">Have a project in mind?<\/h2>\n<p><span style=\"font-size: 30px; color: #7F2146;\">let&#8217;s make it happen!<\/span><br \/>\n[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/carmatec.qa\/contact-us\/&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;GET A FREE QUOTE&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.16&#8243; custom_button=&#8221;on&#8221; button_text_color=&#8221;#ffffff&#8221; button_bg_color=&#8221;#7f2146&#8243; button_border_width=&#8221;0&#8243; button_border_color=&#8221;#7f2146&#8243; button_border_radius=&#8221;10&#8243; button_icon=&#8221;&#x35;||divi||400&#8243; button_icon_color=&#8221;#ffffff&#8221; global_colors_info=&#8221;{}&#8221; button_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_text_color__hover_enabled=&#8221;off&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_border_width__hover_enabled=&#8221;off&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_border_color__hover_enabled=&#8221;off&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; 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Their website, which has been in operation since 2008, caters to multiple product categories including fashion &amp; accessories, electronics, home appliances, beauty &amp; healthcare products, [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":12889,"comment_status":"open","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"project_category":[69,81],"project_tag":[],"class_list":{"0":"post-8815","1":"project","2":"type-project","3":"status-publish","4":"has-post-thumbnail","6":"project_category-case-study","7":"project_category-e-commerce"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Custom eCommerce Development - Casestudy - Carmatec Qatar WLL - Web Design Qatar<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/carmatec.qa\/ar\/\u0627\u0644\u0645\u0634\u0631\u0648\u0639\/\u062f\u0631\u0627\u0633\u0629-\u062d\u0627\u0644\u0629-\u062a\u0637\u0648\u064a\u0631-\u0627\u0644\u062a\u062c\u0627\u0631\u0629-\u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a\u0629\/\" \/>\n<meta property=\"og:locale\" content=\"ar_AR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Custom eCommerce Development - 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